All quotations will be valid for 30 days from the date of issue and our services/equipment are subject to availability at time of booking.
The contract is legally binding between Littlemissfavour and the lead contact. It is the lead contact's responsibility to contact Littlemissfavour immediately if any of the details on the booking form are incorrect. It is also the lead contact's responsibility to inform Littlemissfavour of any changes to contact details.
Once the booking form/confirmation has been received and checked you are agreeing to the colour and material choice listed. Final numbers of chair covers required should be made clear to Littlemissfavour by telephone, email or in writing, 4 weeks prior to the event date. However, adjustments to your original request can be made if it's a slight increase.
Decrease of numbers should be finalised no later than 8 weeks before or if prior when final balance is paid.
We cannot guarantee that a sudden increase in number of covers, or any other product needed at short notice, will be available
No refunds will be given for sudden decrease of covers, after the 8 week period, or, after payment of final balance. This policy also applies for change of mind on colour, or, change of mind on any other product ordered.
Booking Fee & Payments
When we accept your booking, a booking fee of £100.00 is taken to secure your date, this is non refundable. In some cases, if you are booking on a special limited deal, full payment will be required to secure your booking.
50% of the balance is due 8 weeks before the occasion and the remaining balance is due 4 weeks before the occasion date. The payment dates are given to you when booking.
All payments should be made on or before the dates given above. Should you pay after the payment date within our 7 day late period,details below, a 10% surcharge will be added (10% of your remaining balance). Once the payment date has passed, the whole
outstanding balance will become payable plus the refundable damage deposit and also the 10% surcharge.
7 Day Late Period
Once your payment date is overdue you have 7 days to make full payment of the whole outstanding balance including the surcharge and refundable damage deposit. If payment is not received within these 7 days you will have broken the terms and conditions. Your
booking will be cancelled, your date will go back on sale and you will lose any payments made.
Damage deposit (also known as damage fee) is payable at least 2 weeks prior to the occasion date and is required on all bookings. The damages deposit is refundable and the price varies depending on what is hired. The damages deposit is refunded to the hirer
on return after inspection of the hired materials.
If damage or loss has occurred the hirer/lead contact must pay the replacement value of the product(s). This excludes washable stains (see below). The amount will be deducted from the damages fee. If the amount should be greater than the damage fee, you will be
invoiced the difference.
Laundering of hired items is included within our prices. This includes washable stains from food and drinks and light scuff marks from shoes. We consider these stains unavoidable.
However, if upon inspection irreversible damage, or, damage through mistreatment has been caused to the hired items eg footprints, evidence of guests drawing on the linen, cigarette burns, candle wax, excessive food /drink stains, mould/mildew, rips or tears, the hirer/lead contact will be invoiced for replacement cost of damaged stock.
No goods will be delivered without a damage deposit. Should you fail to pay the damage deposit, as it will be so close to your event and goods and equipment will have been purchased, all monies paid to Littlemissfavour will be lost and your booking cancelled.
Littlemissfavour reserve the right to amend the damage deposit figure at any point should the risk of loss increase or a conflict of interest arise. You will be notified in writing.
Littlemissfavour understands that cancellations may occur due to various reasons.
Cancellations made more than 8 weeks prior to the event, will result in loss of booking fee.
Cancellations made 4-8 weeks prior to the event will result in loss of booking fee and 50% of final balance.
Cancellations made 4 weeks or less prior to the event will result in full payment. If we have already purchased flowers or any other products for your event we will require payment to cover these costs.
No refunds will be given after payment of final balance or for special deal prices and whenever the balance is paid in full. After this point equipment and supplies are purchased for your occasion.
Should a “Conflict of Interest” occur Littlemissfavour reserves the right to cancel the booking and the non-refundable booking fee will be lost.
Change of Date or Venue
A change of Date / Venue request form should be requested, completed and returned to Littlemissfavour as soon as possible.
We will check availability and look at transferring wherever possible. We cannot guarantee that Littlemissfavour will be available and we reserve the right to cancel the booking and any monies paid to Littleimissfavour will be lost
Should your booking be transferred to a new date / Venue, Littlemissfavour reserve the right to adjust the prices of the booking accordingly.
Public Liability Disclaimer
During the agreed hire period The Hirer/Lead Contact is solely responsible for all hired items. Your responsibilities include safe keeping, storage, theft, vandalism or improper use. You are responsible for the return of all items and making clear the arrangements with Littlemissfavour for collection at the end of the agreed hire term.
Littlemissfavour reserve the right to amend the Terms and Conditions.
Bookings are accepted on the understanding that the hirer/lead contact understands and accepts the above terms and conditions and payment of the booking fee signifies such acceptance.